Manager, Creative & UX Strategy (Jun 2022 - Present)
Lead, Creative & UX Strategy (Nov 2019 - Jun 2022)
Senior Designer (Dec 2018 - Nov 2019)
Orchestrated cross-departmental collaboration to enhance customer experience and brand image. Led design and creative deliverables for JAX® Mice, Clinical and Research Services (JMCRS). Managed a design team, ensuring alignment with business objectives and brand integrity. Coordinated the UX Governance Team for jax.org improvement.
Colleague Testimonials
"She is an extremely talented UX and creative designer. Niki is able to step into any role, she is very thoughtful in her designs, and has elevated the JMCRS brand to what we see today. She cares deeply for her direct reports and ensures their growth. With the digital manager role open, Niki stepped in learning from scratch SEO, Google Analytics, and Site Core. She took over the website overhaul, redoing the architecture, layout, and functionality. Niki is one of the most valuable members on the team." - Current Manager
"Our design team environment is positive, supportive, and encouraging! I am proud to be part of a team that fosters growth, dreaming, innovation, and pushing each other as a team and as individuals." - Current Direct Report
"I have thoroughly enjoyed my opportunities to interface and collaborate with other user experience (UX) professional across the organization. My leadership has been excellent at providing growth opportunities in this area." - Current Direct Report
Related Skills
Adobe Creative Suite, Figma, Motion Graphics, Prototyping, Design System Creation, Project Management, Workfront, Exhibit Design, Experience Design, Brand & UX Governance.
Awards & Courses
JMCRS Impact Award Winner (Feb 2020)
IDEO U Course - Leading for Creativity
Harvard Professional Development Course: Managing Yourself And Leading Others (January 2021)