Manager, Creative & UX Strategy (Jun 2022 - Present)
Lead, Creative & UX Strategy (Nov 2019 - Jun 2022)
Senior Designer (Dec 2018 - Nov 2019)
Orchestrated cross-departmental collaboration to enhance customer experience and brand image. Led design and creative deliverables for JAX® Mice, Clinical and Research Services (JMCRS). Managed a design team, ensuring alignment with business objectives and brand integrity. Coordinated the UX Governance Team for improvement.

Colleague Testimonials
"She is authentic and cares more than any person I have ever met. Niki also has a high level of integrity. This authenticity and integrity has begun to really permeate the rest of the marketing team and those she works with. We are more thoughtful about the work being delivered than ever before and this is evident in the high-quality output." - Current Manager

"Our design team environment is positive, supportive, and encouraging! I am proud to be part of a team that fosters growth, dreaming, innovation, and pushing each other as a team and as individuals." - Current Direct Report

"I have thoroughly enjoyed my opportunities to interface and collaborate with other user experience (UX) professional across the organization. My leadership has been excellent at providing growth opportunities in this area." - Current Direct Report
Related Skills
Adobe Creative Suite, Figma, Motion Graphics, Prototyping, Design System Creation, Project Management, Workfront, Exhibit Design, Experience Design, Brand & UX Governance.

Awards & Courses
JMCRS Impact Award Winner (Feb 2020)
IDEO U Course - Leading for Creativity
Harvard Professional Development Course: Managing Yourself And Leading Others (January 2021)
Freelance Designer
Worked on graphic design, user experience design, and web design projects. Developed clean and minimalistic designs for start-ups, Ultimate frisbee tournaments, and small businesses.

Related Skills
CSS/HTML, Adobe Creative Suite, Self Motivation, Organization, Project Management.
Creative Director
Oversaw user experience for consumer (B2C) and retailer (B2B) side software. Managed the creative team, designed user interfaces, and collaborated with clients. Created, documented, and ran user-testing protocols.
Related Skills
User Testing, Feature Planning, Prototyping, Wire-framing, Hi-Fidelity Mockups, Specs for Development, Quality Testing, User Analytics, JIRA, Confluence, Adobe Creative Suite, Team Management.
Planning Intern
Contributed to wayfinding design for signage in London. Worked on documentation for construction and collaborated with the design team.
Related Skills
Attention to Detail, Ability to see Big Picture, Documentation for Public, Adobe InDesign.
Master of Arts in Graphic Design and Iconic Research
Thesis focused on improving communication between clients and creatives in multidisciplinary settings.
Bachelor of Arts in Design Studies
and a Minor in Environmental Studies
Seattle, Washington
Bachelor's thesis applied design thinking skills to environmental studies campaigns.
Ultimate Frisbee
Ultimate's unique self-refereed nature has equipped me with valuable skills applicable to my professional life. Being a self-refereed sport, effective communication and explanation are key skills. This sport has fostered my leadership, problem-solving, time management, and team-building abilities. Just as in designing, I leverage these skills daily to navigate challenges, plan strategies, and collaborate effectively.

Extensive exposure to different cultures has given me a deep understanding of diverse thoughts and expectations. Living in places with contrasting realities has helped me to imagine innovative possibilities. Stepping out of my comfort zone daily shows my adaptability and lends itself to confidence in my approach to design challenges.

I find joy in experiencing the diversity of solutions to everyday problems across cultures. Living with only the essentials has instilled in me a sense of minimalism and a focus on the journey rather than just the destination.
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